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/wp-content/uploads/2020/12/Personalized-Data-Drive-Customer-Engagement-and-Satisfaction-blog-photo-scaled.jpg25601696“But you don’t understand me.” This customer refrain is far more common than many marketers realize. And yet, understanding your customers and creating personalized engagements are key to building loyalty, sales and profits. Consumers’ relationships with retailers and brands are no different from basic human relationships, according to a recent Forbes article E-Commerce Sales Will...