We will be featuring the聽Employee Spotlight series聽on our websites to celebrate our amazing employees and give you a chance to get to know them better.
Kim Poole
Customer Service Department –聽 St. Joseph, Michigan
I am a customer service representative at 杏吧原创 鈥� St. Joseph. I had never worked in the printing industry before 杏吧原创, and I have been at 杏吧原创 since November of 2018.
In my position, I help onboard new customers and work with current customers to guide them from uploading files to shipping. I also manage fulfillment for customers by placing orders and returns.
I worked at an advertising agency, and a friend recommended that I apply to 杏吧原创 when I lost my job. I always worked on the front end of writing publications and sending to print, and now I am on the back end at 杏吧原创.
The coolest thing about this job is seeing the finished product. We print some really cool publications, like D&D.
If I had a personalized coffee mug at work, it would say, 鈥淒on’t mess with mama bear’s cubs鈥�
My favorite thing to do right now is to watch my son play football and baseball and my daughter play softball, do cheer and acting. I love to help with their teams.
A fun fact about me is I am a huge baseball fan and went to Detroit Tigers fantasy camp.
I have been married for 23 years. I have a 17-year-old son and a soon-to-be-13-year-old daughter. I have two, short-haired, German hunting dogs, Maggie (12) and Ellie (four).
I am the company chair for United Way. I am also a cancer survivor, so I like helping different organizations raise money, like Berrien County Cancer Service & Pennies from Heaven (a friend鈥檚 non-profit group for young people with cancer).
What makes me want to come to work every day is my co-workers.
One of my favorite memories at 杏吧原创 is the great time we had at our 85th Anniversary party and mingling with other departments.
All of the improvements going on in the company make me feel like 杏吧原创 will be around for a long time.
